Privacy policy
At KafiCrew, we respect your privacy and are committed to protecting the personal information you provide when using kaficrew.com.
This Privacy Policy explains what information we collect, how we use it and how we protect it.
1. Information We Collect
When you browse our website, create an account, place an order or contact us, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment and transaction information
- Information you provide when contacting customer support
- Device, browser and website usage information
We do not need or intend to collect sensitive payment credentials such as your complete card number, CVV or banking password.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm payments and transactions
- Provide customer support
- Communicate order updates
- Process exchanges and refunds
- Improve our website, products and services
- Prevent fraud and unauthorized activity
- Comply with applicable legal requirements
- Send promotional communications where permitted and where you have provided appropriate consent
3. Payment Information
Payments on our website may be processed through third-party payment providers.
Payment providers may collect and process payment information according to their own privacy policies and terms.
KafiCrew does not intentionally store complete card details, CVV numbers or banking passwords.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better shopping experience.
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Sharing of Information
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment gateway providers
- Courier and logistics partners
- Website and hosting service providers
- Technology and analytics providers
- Customer support providers
- Government or legal authorities where required by law
We do not sell your personal information as a business practice.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Marketing Communications
If you receive promotional communications from KafiCrew, you may unsubscribe or request that we stop sending such communications.
Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to complete your order.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
KafiCrew is not responsible for the privacy practices or content of third-party websites.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
11. Contact Us
For privacy-related questions or requests, contact:
KafiCrew
Email: support@kaficrew.in