Terms of service

 

Welcome to KafiCrew. These Terms & Conditions govern your use of our website, kaficrew.com, and your purchase of products from us.

By accessing or using our website, you agree to be bound by these Terms & Conditions. 

1. About KafiCrew

KafiCrew is an online fashion and clothing brand offering apparel and related products through our website.

Website: kaficrew.com
Email: support@kaficrew.in

2. Products 

We make every effort to display our products, colours, sizes, measurements and other details as accurately as possible.

However, colours may appear slightly different depending on your device or screen settings.

Product availability is subject to change without prior notice. We reserve the right to discontinue any product at any time.

3. Product Pricing

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice. Any applicable taxes, shipping charges or other charges will be displayed during the purchase process, where applicable.

4. Orders

When you place an order on our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation through the contact information provided by you.

An order is considered accepted by KafiCrew once we confirm and process the order.

We reserve the right to cancel an order in circumstances including, but not limited to:

  • Product being unavailable

  • Incorrect pricing or product information

  • Suspected fraudulent or unauthorized transactions

  • Incorrect or incomplete customer information

  • Delivery limitations

  • Unforeseen operational circumstances

If we cancel a prepaid order, the applicable amount will be refunded to the original payment method.

5. Customer Information

You are responsible for providing accurate and complete information when placing an order, including your name, phone number, email address and delivery address.

KafiCrew will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Payments

Payments may be made using the payment methods made available on our website.

Payments are securely processed through our authorized payment service providers.

KafiCrew does not directly store your complete card, banking or payment credentials.

7. Shipping

Orders will be shipped to the delivery address provided during checkout.

Estimated delivery timelines and shipping information are provided in our Shipping & Delivery Policy.

Delivery timelines may vary due to courier delays, weather, public holidays, remote locations, unforeseen events or circumstances outside our control.

8. Returns, Exchanges & Refunds

Returns, exchanges, cancellations and refunds are subject to our Return & Exchange Policy and Cancellation & Refund Policy.

Customers are responsible for reviewing these policies before placing an order.

9. Prohibited Use

You agree not to:

  • Use our website for any unlawful purpose

  • Attempt to gain unauthorized access to our website or systems

  • Copy, reproduce or distribute our content without permission

  • Misuse our website or interfere with its operation

  • Provide false or misleading information

  • Attempt fraudulent transactions

10. Intellectual Property

All content available on kaficrew.com, including photographs, product images, graphics, logos, designs, text, videos, illustrations and branding, belongs to or is licensed to KafiCrew unless otherwise stated. 

You may not reproduce, copy, modify, distribute, publish or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services or other technology providers.

Your use of such services may also be subject to their respective terms and policies.

12. Limitation of Liability

KafiCrew will make reasonable efforts to keep the website and services available and accurate.

However, we are not responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, payment-provider issues, natural events or other unforeseen circumstances.

14. Contact Us

For questions regarding these Terms & Conditions, please contact:

KafiCrew
Email: support@kaficrew.in